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How can my business benefit from document
imaging?
Digitally storing and indexing your organization's documents will
save your business two of its most precious resources; time and money. An Ernst
& Young study has revealed that electronic document management can reduce
staff time by up to 50%. By decreasing your staff's time spent on redundant
tasks such as filing, sorting, copying, etc., your business can move ahead
faster on more important projects.
How will document imaging improve our customer
service?
Document imaging provides you with instant access to all of your
important customer files right from your desktop. Imagine the reaction from
your customers when you're able to satisfy their requests immediately.
What kinds of businesses are using document
imaging?
Any company that generates numerous shared paper files will
benefit from document imaging in the form of reduced overhead costs and
improved customer service. Financial Services, Legal, HealthCare, Education,
Government, Pharmaceutical and other industries are seeing the benefits of
document imaging.
Is PanOptic easy to use?
Yes. Any person who can operate a PC in a windows environment can
quickly access the documents. PanOptic was designed to be extremely
user-friendly .
What is the investment cost of a small departmental PanOptic
Document Imaging system?
The PanOptic small departmental imaging system has an investment
of between $495US to $15,000US, depending on your storage and scanning
requirements.
Does PanOptic provide programming/customization
services?
Our qualified development staff provide programming/customization
services depending upon the type of work you would need. Contact us for more
information.
What about Original Equipment Manufacturer (OEM)
opportunities?
If you are interested in creating a capture module or any custom
module to add to your existing product, we can help you. PanOptic has
experience with this particular type of development for its customers.
Contact us for more information
Which file formats does PanOptic support?
PanOptic supports the industry standard TIFF format, as well as
many other file formats. Some examples are the Microsoft Office product suite
and PDF. PanOptic can store any file format. If the file format's native
application is not installed on your workstation, PanOptic will prompt you to
choose an application that can view that file format.
What size is a paper document and how do I find
out the memory needed?
A normal one-page document takes up 50K of memory. Therefore,
800,000 pages or one-page documents would require 40GB of storage space.
What are the system recommendations?
The system recommendations are dependent upon the product.
Please visit the Products page
Where can I purchase PanOptic?
Please contact PanOptic for more information at 1-800-298-9632 or
visit the Reseller Page.
Since technology is rapidly advancing, will I
still be able to use images in PanOptic five years from now?
Yes. The document metadata is stored in a SQL
database. The documents are stored in a folder structure in
the Windows file system. The architecture is very open and condusive to
change if you should need to change.
How can I reach technical support?
Please contact technical support at
1-800-298-9632. Listen for the automated attendant who will connect
you with a technical engineer. Or visit our Customer Service
page to submit a technical support request via the web.
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